Features

Omnichannel solution

Seamlessly connect your business with your customers to give them a shopping experience that they'll love

Synchronised Data

Stop juggling multiple platforms and streamline your business - with a single admin dashboard, you can easily view and manage everything from product catalogues to finances, analytics and more!

Buy Online, Pick-up in Store

Power up your sales and delight customers with our online pickup service, allowing them to buy online and pick up orders directly from your store for face-to-face upselling opportunities.

Buy Online, Ship from Store

Make ecommerce fulfilment a breeze by managing and fulfilling online orders by shipping directly from your retail store's available inventory.

Buy in Store, Ship to Customer

Boost sales and customer satisfaction by incentivising in-store customers to increase their basket size and ship to their desired destination with automatically applied shipping rates at checkout.

Reserve in Store, Pick Up Later

Enable your customers to reserve exclusive limited stock releases with full payment and pick them up at their convenience so that they can secure your hottest releases with ease.

Payments Solutions

Don't miss out on sales - provide multiple in-person payment options for your customers and complete transactions with ease using SHOPLINE POS.

Accept Popular Payment Methods

‍Securely accept major credit cards (Mastercard, Visa, Amex, JCB, UnionPay), digital wallets (ApplePay, GooglePay, SamsungPay) and local gateways like PayNow with SHOPLINE POS.

Custom Payment Buttons

Get the flexibility you need to manage payments your way - create custom buttons for various payment types including cash, credit card, debit, eWallet, gift vouchers, cash coupons.

Contactless Payments

Experience the simplicity of tap-and-go payments - customers can easily pay by tapping or waving their enabled card or smart device on our contactless-enabled point-of-sale (POS) readers.

Split Payments

Provide your customers with maximum flexibility and convenience by accepting multiple payment types in a single transaction - including cards, cash, vouchers, coupons, bank transfers.

Rounding Mechanism

Stay compliant with universal requirements and simplify your payment processing with SHOPLINE POS's cash rounding mechanism.

Auto-Reconciliation

Eliminate errors and save valuable time with SHOPLINE POS's auto-reconciliation feature, which reconciles your POS order data and payments for more organised finances.

Checkout

SImple and seamless checkout operations for a standout customer and staff experience.

Portable Tablet POS

Take your register on-the-go with our iOS and Android-ready POS system, and watch your sales soar with the convenience and flexibility of mobile transactions!

Offline Checkout

Uninterrupted sales are a reality with our POS system - even when the internet goes down, our advanced technology automatically resyncs your orders once it's back up!

Park and Retrieve Cart

Maximise your order processing capacity by effortlessly holding and retrieving up to 80 orders - streamlining your operations and ensuring customer satisfaction with lightning-fast service.

Custom Receipt Format

Create a lasting impression on your customers by tailoring your receipts to perfectly align with your brand guidelines.

Custom Tax Number

Get rid of tax reconciliation headaches with our simplified solution! Our platform effortlessly records applied tax rates for various cities and countries, providing you with a stress-free experience.

Automatic Discounts

Our comprehensive O2O solution means that automatic discounts are integrated into the checkout process, freeing up your staff from the manual hassle of adding discounts during checkout.

Product Discount Codes

Deliver an unparalleled shopping experience to your customers with product-specific discount codes that elevate your customers' satisfaction.

Receipt Options

Choose your preferred mode of receipt delivery with our range of options! Print, email, SMS, or even WhatsApp - the choice is yours with our customisable receipt settings

Shortcut to Custom Discounts

Create custom order or product level discounts, effortlessly applying them to dedicated campaigns and creating a customer experience that drives sales and grows your business.

Smart Grid Workbench

Empower your team with personalised feature tiles let you tailor your platform to your unique business needs, delivering an intuitive and streamlined experience

Order Notes

Improve your customer experience by adding special requests and follow-up notes to keep your team in the loop and deliver a standout experience that builds customer loyalty.

Custom Sale

Cultivate sales success with our Custom Sale feature! Quickly create custom orders on the spot, streamlining operations and delivering a standout experience that drives loyalty and growth.

Multiple Add-to-Cart Methods

Simplify your shopping experience with our user-friendly interface! Searching, scanning, and tapping on images are some of the ways that your staff can add products to the cart.

Offline Payment

Complete transactions even when you're offline, ensuring that you can always deliver a seamless and efficient experience that drives customer satisfaction and loyalty.

Exchanges

Revamp your customer support with our game-changing solution. Effortlessly exchange purchases, request refunds, and top-up differences from any retail store.

Returns & Refunds

With our software, you can process multiple partial or full refunds and exchanges for the same order, ensuring optimal customer satisfaction.

Express Tender Amounts

Easy-to-use express buttons makes it easy for cashiers to quickly select tender amounts, reducing wait times and improving the overall customer experience.

Staff Management

Take control of your business with our comprehensive staff management system that allows you to easily manage roles and permissions on one platform.

Role Management and Approval

Secure your business operations with SHOPLINE's role management system. Easily assign permission levels for sensitive actions like viewing customer data, applying discounts, and more.

Unlimited Staff Access

Elevate your business with unlimited POS staff access and fully customisable permission restrictions.

Staff Information and Role

Looking to simplify staff management? Gain full visibility into your sales performance by taking control of staff roles, shift changes, and register tracking all in one back office.

Role Customisation

Create tailored roles and permissions for your staff to onboard new staff quickly and supercharge your sales performance - regardless of your industry and business model.

Staff Performance Analysis

Track your staff's sales achievements and calculate commissions effortlessly so that you can boost your staff's morale and drive sales success.

Staff Access Permission

Get a bird's eye view of your staff activities by managing your staff's access to sensitive data while specifying staff roles and responsibilities on one panel.

Unique POS PINs

Generate a unique PIN for each staff member so that they can conveniently log in to the POS system without approval while giving them ownership of their POS activities.

Multi Store Management

Easily manage and set up multiple retail stores with our multi-store solution that streamlines processes, so you can focus on growing your business.

Centralised Business Admin

Easily manage all aspects of your retail business from a single back office with our centralised solution. Say goodbye to the hassle of managing multiple systems and hello to streamlined, efficient management with SHOPLINE.

Add Registers

Quickly add additional long-term or short-term registers in just minutes, making it a breeze to manage seasonal pop-up stores with our centralised business administration solution.

Add Locations

Whether you're looking to expand your footprint with a new store or need additional storage space with a warehouse, our platform lets you effortlessly set up shop in mere minutes - day or night!

Products

Our platform's product catalogue management hub allows for the consistent syncing of products across all sales channels, saving you time and reducing the risk of errors.

Product Price Customisation

Our platform offers flexible pricing options to suit your needs, allowing you to customise product prices for different stores and implement unique pricing strategies.

Product Library

Simplify your product management process with our Product Library feature. Add unlimited product listings online and push them to your POS system effortlessly.

Product Categories

Categorise your products by brands, types, colors, sizes, price ranges, seasons, promotions, and more to efficiently filter and sort products on your POS system.

Universal Product & Stock Visibility

Gain an edge in sales with real-time stock visibility across all channels and stores so that you can maximise sales opportunities and improve customer satisfaction with ease.

Multi-Location Inventory

Allocate and share inventory across all sales channels seamlessly to optimise turnover and profitability, and stay ahead of the competition.

Stock Reservation

Offer exclusive limited stock releases for reservation so that your customers can secure their desired products before they hit the shelves, and pick them up in-store hassle-free.

Barcode Generator

Steamline inventory tracking with our retail barcode management app. Create, scan and print barcodes with ease.

Customers

Convert window shoppers into customers that keep coming back.

Create Customer Profiles

Effortlessly build customer loyalty with our in-store customer profile creation feature. Launch your O2O strategy efficiently with SHOPLINE marketing tools for easy remarketing and loyalty programs.

Central Customer Database

Keep customer data consistent across sales channels with our solution that syncs customer data across your e-commerce, social commerce, messaging apps, and retail stores.

Quick View of Order History

Never miss a beat with our automatic order syncing feature that ensures your online and in-store order information is synced to your business admin for comprehensive reporting and analytics.

Notify Customers

Keep your customers informed and up-to-date on their BOPIS orders with automatic email order notifications to enhance customer satisfaction.

Integrated Member System

Reward top customers with exclusive perks through tiered memberships, increase engagement and repeat purchases with member prices, and drive new sales with referral incentives.

Earn Member Points

Drive repeat business and customer loyalty with our point-based reward system. Keep your customers coming back for more with our easy-to-use and customizable solution.

Redeem Points

Integrate our point-based reward system into your in-store payment process - allow your customers to easily redeem their points and offset their payments with our hassle-free platform.

Smart Inventory Management App

Supercharge your inventory management and transform your business with our wallet-friendly system for all your store locations, minimising costs and maximising profits to propel your success to new heights!

1. Improve profitability

Empower your business with our data-driven inventory management system, using data-driven insights to boost profitability and drive sales growth with pinpoint accurate purchase suggestions.

2. Stay on top of your inventory

Transform your operations like a pro with our data-driven inventory management system, leveraging sales history and seasonal purchase patterns to provide accurate purchase suggestions.

3. Save time and reduce errors

Eliminate the need to manage spreadsheets or multiple systems manually by using one system to track your products inventory for all locations.

Purchase Orders

Pro

Stay ahead of the curve and keep your shelves stocked with our game-changing automated stock ordering and customisable reorder points.

Purchase Suggestion

Pro

Get full control of your inventory with real-time visibility into your catalogue, low-stock alerts, and auto-purchase suggestions for smarter, better-informed decisions!

Inventory Transfer

Pro

Maximise your inventory efficiency by simplifying inventory allocation and transfer between stores for smooth inbound inventory management across your entire business.

Inventory Alerts

Pro

Our innovative system automates your stock orders and sets customisable reorder points for your top-selling products so that you never miss a sale.

Supplier Management

Pro

Take the hassle out of supplier management with our central hub to keep all your supplier contacts and details for fast and easy reference.

Inventory Analysis

Pro

Gain an advantage in inventory analysis with our comprehensive system, offering in-depth and multi-level filter options for targeted analysis and data-driven replenishment decisions.

ABC Analysis

Pro

Discover the secret to greater inventory control and profitability with our ABC analysis system - by identifying your top-performing products, you'll find the optimal mix for your inventory strategy.

Inventory Counts

Pro

Perform multiple counts efficiently and accurately to complete full or partial inventory update with scanner on POS app or business admin

Inventory Receiving

Pro

Revolutionise inventory retrieval system - our user-friendly dashboard means that you can retrieve POs and count inbound inventory effortlessly and intuitively.

Inventory Reports

Get the inside scoop on your inventory with our in-depth reports - generate in-depth inventory analysis and easily import updated counts to all your locations, so you can stay on top of your game.

Real-time Inventory Tracking

Never run out of stock again! Our real-time cloud automation & data sync gives you complete visibility of your products and stocks across all channels, so you can keep your business thriving!

Cloud Reporting And Analytics

Unlock the power of data with our advanced analytics reporting system. Gain real-time insights and multi-faceted analytics reports to optimise ROI and drive business growth.

Day End Sales Report

Access historical order summaries, payment methods, and product sales categories with our comprehensive reporting system to easily identify discrepancies and improve accuracy.

Make accurate data-driven decisions with our advanced sales reporting system with daily register closure summaries, historical order summaries, and comprehensive staff performance reports.

Retail Sales Dashboard

Stay on top of your retail sales metrics with real-time access to key retail sales data from any device - anywhere and anytime.

Retail Sales Reports

Easily compare sales by products, SKU, stores, cashier, and salesperson using our comprehensive sales reports to gain valuable insights and improve overall business performance.

Cash Tracking

Pro

Streamline shift changes with cash tracking, discrepancy identification, and accurate end-of-day handover and cash balance management.

Profit Margin Reports

Gain insights into profitability by product, SPU, SKU, and retail store with our comprehensive profit margin reports.

Product Sales Reports

Empower your business with data-driven insights by comparing sales across channels, SPUs, and SKUs using our advanced analytics tools.

Sales by Discount Reports

Optimise your promotions with our evaluation and tracking tools for discount mechanics so that you can fine-tune your existing campaigns and plan for future promotions quickly and easily.

Inventory Reports

Efficiently manage stock levels by monitoring movements and turnover on a monthly basis with our inventory reporting solution.

Financial Reports

Get a comprehensive view of your store's finances, including sales, refunds, payments, and order amounts, with regular financial reporting.

GTO Mall Integration

Pro

Automate GTO sales file submission (Over 100 malls)

Learn more

Hardware

Transform your retail experience with sleek and modern hardware that is ready to support your retail empire.

POS Hardware

Upgrade your retail experience without the cost of additional hardware - SHOPLINE POS is compatible with a wide range of hardware. Find out if SHOPLINE POS works with hardware you already own!

Learn more

Compatible hardware accessories

Upgrade your system with SHOPLINE POS's plug & play support for hardware accessories from cash drawers to receipt printers and scanners that complement your tablet or terminal.

Everything you need for Retail POS on one platform

How SHOPLINE POS can help you to grow and scale your business