Specially curated programmes for different merchant profiles

Different businesses have different needs. We have curated three levels of onboarding service to provide resources to support you.

Go Launch

Businesses who are looking for an initial setup of 1-2 sales channels

Buy Now

Project Timeline:

2-3 weeks

Everyone who purchases this service will receive:

Dedicated Implementation Expert
Weekly training resources sent during project period
Go Live Checklist
Guided Configuration
Recommendations and best practices

Growth Launch

Businesses who are looking to set up 2-3 online sales channels

Buy Now

Project Timeline:

3-4 weeks

Everyone who purchases this service will receive:

Dedicated Implementation Expert
Programme Kick Off
Weekly training resources sent during project period
Go Live Checklist
Guided Configuration
Recommendations and best practices
Remote website review
Website UAT checklist

Goals Launch

Businesses looking to adopt omnichannel solutions with system customisation required

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Project Timeline:

4-6 weeks

Everyone who purchases this service will receive:

Dedicated Project Manager
Virtual Hands-On Orientation
Project Kick Off
Weekly training resources sent during project period
Go Live Checklist
Project Management of Website UI Customization
Checkpoint Review
Guided Configuration
Recommendations and best practices
Multi Sales Channel Expertise
Remote website review
Website UAT checklist
Priority Support
30 day Post Project Priority Support

Plan Features

SHOPLINE

PROGRAMMES

Go Launch

Growth Launch

Goals Launch

Pricing

Free for annual plans

$299

$399

$599

SUPPORT AND SERVICES

Access to online guides and resources (Remote)

Special training resources sent weekly during project period (Remote)

Email Support

Whatsapp Chat Support

Priority Support

—

Dedicated Implementation Expert

POS Expertise

—

Remote User Training

Topics covered:

Website Design Training
Operational Traning (Products and Orders)
Feature and App Usage Training

—

Go Live Checklist

Remote website review with our experts

—

Post Go Live Priority Support

—

APPS AND INTEGRATIONS

Website Chat Messenger Integration

—

Facebook and Instagram

—

Google

—

Linkiee

—

Shophub

—

OneShip Integration

—

Apps Recommendation

3rd Party Pixel Integration

—

GUIDED CONFIGURATION

Product Setting

Delivery Setting

Customer Setting

—

Discount Setting

—

Message Center Setting

—

Chatbot Settings

—

POS Settings

—

Social Commerce Settings

—

ADD-ONS

Offsite

Zoom consultation

POS Onsite Setup

Limited to SG region

Session Duration

60 minutes

90 minutes

Price

$100

$450

Extensions

Every 30 minutes block, $50
(Subjected to availability)

Every 30 minutes block, $100
(Subjected to availability)

Date Availability

Weekdays, 10am - 7pm 
(Additional 20% outside listed hours)

Weekdays, 10am - 7pm
 (Additional 20% outside listed hours)

How To Book

The booking link will be sent to you via email once payment has been confirmed

Terms & Conditions

5 working days notice for booking a slot

Throughout your entire journey with SHOPLINE
Enjoy unlimited access to

Online Guides

An in-depth, step-by-step set up of all features

Academy Content

Blogs, articles and case studies made to help you grow

Support Channels

Live chat for easy resolution of your queries

Your priorities are our priorities

Specially curated programmes for different merchant profiles

Throughout your entire journey with SHOPLINE
Enjoy unlimited access to

Let's get you the right setup you need

Your priorities are our priorities

Specially curated programmes for different merchant profiles

Throughout your entire journey with SHOPLINE Enjoy unlimited access to

Let's get you the right setup you need

Throughout your entire journey with SHOPLINE
Enjoy unlimited access to